The Wedding Prep Gals use the United States Post Service to ship orders. In the United States, shipments usually take 3 - 7 days to arrive. As a service to you, we add tracking to each of our packages. Once the USPS has delivered the package, according to their tracking system, the Wedding Prep Gals are no longer responsible for the package. If you would like to add a signature required attribute to your shipment, please Contact Us. No delivery dates can be guaranteed, but we do everything in our power to get them to you on time. International shipments are subject to delays, duties (or other fees).
Additional Fees and Taxes
In the US, only California shipped orders will be taxed according to our company's local tax rate (per California State Law). International orders will not be taxed at the time of sale. Every country's customs duties/charges upon delivery are very different. Please check with your local customs agency/postal service to determine the potential additional costs. Due to the variation among the countries, we are unable to quote you additional fees and those potential costs will be the responsibility of the customer.
The Wedding Prep Gals are committed to ensuring the privacy of your information. No information will be sold or given to any one else. We use PayPal for payment as a way to further protect your information. PayPal DOES NOT share your credit card information with us. If you have any concerns, please Contact Us and we would be happy to reassure you about our Privacy Policies.
The Wedding Prep Gals uses Paypal for payment. The order will not be completed until payment has been confirmed. Please note orders will be canceled if payment has not been received after 24 hours. No PayPal account is required as we offer two options and instructions to use the checkout options on our Frequently Asked Questions page. Prices and payments will be made in USD as we are based in the USA. Sales are subject to PayPal's and or your credit card company's conversion rates.
All dates will be embroidered in the format MM-DD-YYYY (e.g. 12-25-2012). Dates cannot be written out due to size of garments. Also, the European date format will not be used unless clearly stated in the order note. Please contact us with any questions.
The Wedding Prep Gals try to display our colors properly on our website. Due to differences in computer screens, sometimes colors appear different than in person. Please email us to describe the color to ensure that it is the proper color you are looking for. We can not guarantee the perfect color match to your computer.
Rhinestones are an embellishment and may fall off and cannot be guaranteed. Please lightly wash Rhinestone embellished robes.
The Wedding Prep Gals are confident that you will find our products satisfactory. If you have any problems with the merchandise, please contact us. We will be happy to refund the purchase upon receipt of the product. We request the merchandise be returned within 7 days of delivery date. Please provide a note with your return as well as an email to firstname.lastname@example.org. Unfortunately, the Wedding Prep Gals will not refund shipping costs. Please note customized products are non-refundable.
Caution: Robes sprayed with a dewrinkling chemical will stain the robe fabric. Robes with dewrinkling spray stains will not be eligible for return/refund.
We love to see all the pictures of your girls and appreciate all submissions. Please note pictures of Brides and Bridal Parties have been submitted to the Wedding Prep Gals voluntarily. Pictures submitted may or may not be used for promotional purposes including but not limited to advertisements, inclusion in the gallery, and social media posts. Photographer credits are only provided if the submitting Bride provides such details.
When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.
As you visit Weddingprepgals.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll and third parties, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Weddingprepgals.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit the page http://www.adroll.com/about/privacy to opt out of AdRoll and their partners' targeted advertising.
We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.